ADVICE TEAM

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Our friendly advisors are here to help!

The Diverse Abilities Advice Team, previously known as Disability Wessex, offers assistance to people who are perhaps struggling with complicated issues or situations, questions and forms in relation to disability benefits and legal matters including lasting power of attorney (LPA), deputyship and wills with trusts.

The Advice Team support people with all types of disabilities and health conditions (e.g. dementia, MND, a stroke) and of all ages including children, and their families or carers.

The aim of the service is to ensure a person has the assistance they need to secure the benefits to which they are entitled or the legal document they require.

The team of experienced advisors have extensive knowledge to help you at a time that can be very stressful. The team will make your life a little easier by explaining complex information in plain English, filling in the forms, providing information that you need to be aware of and support you to ease your mind.

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Call our advice team on 0300 330 5514

The team have been successful in providing advice and representation to many people over the past fifteen years, and can help you too. Appointments can be made for at your home or at the charity’s office in Poole or our outreach office in Townsend, Bournemouth. The aim is to make it as convenient to you as possible.

The team is not-for-profit and does need to charge a small fee for the benefit services it provides as it has no government or council funding. But you will find the team’s services for wills, LPAs and deputyship applications considerably cheaper than other professionals in the area.

Advice Team feedback

85% of ‘benefit’ clients  are ‘very satisfied.’

“I am so grateful to the Advice Team as their help has made such a change to my life. I feel they are people who truly understand disabilities.”

“I was taken through my claim with professionalism and got the best result possible, minimising my stress.”

“Friendly and efficient service. Made a difficult transition much easier.”

“The advisor was amazing, patient and we were made to feel comfortable. It was wonderful to have a home visit to put us all at ease.”

“Absolutely hassle free service – therefore a pleasure.”

“The team were friendly and patient, we all felt very comfortable and relaxed.”

“The approach, understanding and knowledge has taken away the stress it would have caused us.”

“The advice given gave us the confidence to file an appeal, which was successful.”

 “The support I received was brilliant, you are fantastic.”

“It has changed the quality of my life, I couldn’t have coped without it.”

 “Always fantastic, a life line quite literally.”

Further information…

Get in touch…

0300 330 5514 (calls charged at the local rate)

Monday to Friday, 9.30am – 1.30pm (information and appointment line)

Where is our Advice Team…

Poole:

Unit C, Acorn Business Park, Ling Road, Poole BH12 4NZ

Bournemouth:

Jewell Road, Townsend, Bournemouth BH8 0LT

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